Career Opportunities

EVENT SECURITY                                                                                              

Full Time Hourly/Non-Exempt AND Part Time Hourly/Non-Exempt

POSITION SUMMARY  Under direct supervision, maintain security of facility and grounds by preventing crime and vandalism; maintain and monitors all physical security items such as key control, card access and video surveillance system, etc.  Maintain traffic and parking control and enforcement of traffic and parking regulations.

MAJOR RESPONSIBILITIES Conducts interior and exterior rounds and reports unusual events; documents all notable events in security logs; intervene in disturbances/incidents to maintain peace or restore order and document all incidents on the proper forms; must follow all policies and procedures completely including notifying the chain of command of safety and security incidents; serves as informational source to public for building activities during events; check in and out keys, radios and other safety items; perform proper shift turnover to include pass down log review; all other duties/responsibilities as assigned

WORKING CONDITIONS  Position requires excessive standing, step climbing and walking; indoor and outdoor working conditions; extended and/or irregular hours including nights, weekends and holidays, as needed

KNOWLEDGE, SKILLS & ABILITIES   High school or equivalence diploma preferred; must have a current Virginia DCJS Security Officer Alarm Respondent registration; must have a valid Virginia vehicle driver’s license; must have one (1) year security experience and/or similar training or experience; must be able to follow explicit verbal or written directions; must be able to communicate precisely and accurately all facts surrounding an incident

TICKET SELLER                                                                                              

Part-time hourly

POSITION SUMMARY: Sells tickets or issues Will Call tickets for public and private events held at the Hampton Roads Convention Center or any other designated facility as necessitated by promoters renting the facilities 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  Dealing with the public face-to-face and by telephone; Accountable for event till fund and all tickets and ticket revenues handled; Provides information to the public regarding tickets and facility; assists customers with ticketing issues and complaint resolution; maintains a professional and courteous relationship with co-workers, clients, city personnel, and the public; maintains work area in a professional, neat and clean manner; assists Box Office staff with any additional duties; adheres to Box Office policy and procedures

QUALIFICATIONS:  ability to follow oral and written instructions; skilled in communicating with the public; ability to make change, handle cash according to policy and to account for large sums of cash; ability to make rational decisions and assist customers with problem solving; available nights, weekends, and holidays; ability to stand for long periods of time; ability to work a flexible schedule and be prompt for scheduled shift

SCHEDULE:  Work is scheduled based on the needs of promoters renting the facilities; shifts will be scheduled at a minimum of four (4) hours per event day; there is no guarantee of hours on a weekly basis

EDUCATION AND/OR EXPERIENCE REQUIRED:  Graduation from high school or successful completion of GED; a minimum of six consecutive month’s cash handling experience required; experience selling tickets preferred

TICKET TAKER                                                                                                 

Part-Time Hourly  

SUMMARY:  Collects tickets or issues Will Call tickets for public and private events held at the Hampton Roads Convention Center or any other designated facility as necessitated by promoters renting the facilities

ESSENTIAL DUTIES AND RESPONSIBILITIES:  Dealing courteously with the public face-to-face; Provides information to the public regarding tickets and facility; assists customers with ticketing issues and complaint resolution; maintains a professional and polite relationship with co-workers, clients, and the public; maintains work area in a professional, neat and clean manner; assists Box Office staff with any additional duties; adheres to Box Office policy and procedures

QUALITICATIONS:  Ability to follow oral and written instructions; skilled in communicating with the public; ability to make rational decisions and assist customers with problem solving; available nights, weekends, and holidays; ability to stand for long periods of time; ability to work a flexible schedule and be prompt for scheduled shift

SCHEDULE:  Work is scheduled based on the needs of promoters renting the facilities; Shifts will be scheduled at a minimum of four (4) hours per event day; There is no guarantee of hours on a weekly basis

EDUCATION AND/OR EXPERIENCE REQUIRED:  Graduation from high school or successful completion of GED

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These descriptions portray in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent.  The knowledge, skills, and abilities may be required through a combination of formal schooling, self-education, prior experience, or on-the-job training.

                                NO PHONE CALLS                                     

Please mail applications to: HR Department, 1610 Coliseum Drive, Hampton, VA  23666 or fax to 757-315-1612 or send complete resume to HRHRCC@thehrcc.com